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PRIVACY AND SECURITY

This privacy policy sets out how Jersey Silver uses and protects any information that you give Jersey Silver when you use this website. Jersey Silver is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Jersey Silver may change this policy from time to time by updating this page. You should review this page from time to time to ensure that you are happy with any changes.

Contact Details:

Jersey Silver
4 Broad Street
St Helier
​​​​​​​Jersey JE2 3RR

Tel: +44 (0) 1534 869987
Email: enquiries@jerseysilver.com

What we collect

We may collect the following information from you:

How we collected it

You provided your data to us either because you are a customer and/or have agreed to receive information relating to our products, offers and events.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and, in particular, for the following reasons:

The legal basis for which we may process your personal data is stated in Article 6 1, b) of the EU Personal Data Regulation (EU) 2016/679 (GDPR), where the processing of your information is necessary for us to fulfil our agreement with you to provide our products or for us to handle your inquiries ahead of concluding an agreement to provide products. We may also process your personal data on the basis of the rules in the GDPR Article 6 1, f) where we have a legitimate interest in processing your personal data for both marketing and analytical purposes. Our legitimate interest is based on your preferences so that we can better customise our offerings to you—and ultimately offer products and services that better meet your needs and wishes. Additionally, we have a legitimate interest in processing your personal data for analytical purposes.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes after which the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For the exhaustive list of cookies we collect see the list below.

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COOKIE name COOKIE Description
Optimizely Analytics
Google Analytics & Tag Manager Analytics cookie – contains no personal data and is used to track visits to the site
ekmPowershop_cookie Ascertains your country to deliver correct currency
ASP Session ID Tracks your visit to our secure eCommerce website
ekm_USERNAME Temporary cookie generated to test if cookies are enabled on the visitor’s browser
ekm_pp_USERNAME Stores a unique reference to the visitor’s cart contents
ekm_tmp_ORDERNUMBER Stores a reference to the visitor’s order number after an order has been generated

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. We cannot, therefore, be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Use of data processors

Data processors are third parties who provide services for us including the processing of personal data. We have agreements in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Under the GDPR, you may request details of personal information which we hold about you. If you would like a copy of the information held please email dataprotection@fsgroup.je.

If you believe that any information we are holding on you is incorrect or incomplete, please email dataprotection@fsgroup.je us as soon as possible. We will promptly correct any information found to be incorrect.

You also have the right to request we remove your data if you so wish by contacting dataprotection@fsgroup.je. We are, however, required to keep customer data for a statutory period as defined by Jersey law. Non-customer data will be reviewed on a regular basis to ensure that it is retained for an appropriate period of time according to best practice provided by the GDPR.

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at dataprotection@fsgroup.je.

Emails sent to you by Jersey Silver containing marketing content include the option to unsubscribe by following the instructions set out in the email. If you do not wish to receive emails from us, you can simply click on the unsubscribe link and we will stop sending you emails.